Shipping is available worldwide via USPS/DHL and UPS. Shipping rates, as well as available shipping methods, will vary depending upon the size of your order and delivery location.
You can use the 'Estimate Your Shipping Costs' feature in your shopping cart to see available options and associated costs. This information will also be presented to you during checkout after you have entered a shipping address.
Your order should ship in 5-7 business days, and you will receive an e-mail confirmation from us once it has shipped. Please note your order may arrive in separate boxes as we often use different distribution centers; this will NOT increase your shipping charges.
If you selected standard postal mail for your shipping method, it can take up to 8-10 weeks for delivery. While most customers receive their order within 3-4 weeks, this delivery time frame often depends heavily on the customs clearing process for your particular country. Additionally, the tracking number provided will not produce any results. Unfortunately, once your order leaves our country we have no further shipping information to provide. Please allow a full 10 weeks from the ship date to receive your order before initiating an inquiry.
All packages are shipped from the United States. Please be advised that your local government may assess international trade taxes or customs duties upon package arrival, which are not the responsibility of The Gentle Barn. Contact your local customs office for more information.